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All digital downloads are non-returnable and non-refundable. ALL SALES ARE FINAL. If you have an issue with your resource, problems downloading the resource, or need assistance you may reach out to support@farrahhenley.com for resources purchased on our site or support@teacherspayteachers.com for resources purchased on our TPT shop. Again, all digital downloads are non-refundable and ALL SALES are final.
When you purchase a course or subscribe to a membership offered by Farrah Henley Education, LLC, you have 7 days from the date of purchase or subscription to request a refund. You must email support@farrahhenley.com with all information regarding your purchase or subscription and then follow the instructions that will be emailed to you! Once the 7 days from purchase or sign-up have passed, no refunds will be issued. If you have a monthly or yearly subscription to one of our programs, you are responsible for keeping up with your subscription fees. Once your subscription fees have been paid, you will not receive a refund. You may cancel your subscription at any time and upon cancellation, your membership will end at the end of the current period and no further charges will occur. Once your membership is canceled, you will lose access to all member areas, private communities, and training content. You will not be refunded for content you did not download from the membership.
Current Courses and Memberships: Learning Centers Made Easy™ Masterclass, Learning Centers Made Easy™ Membership
If you have contracted with Farrah Henley Education, LLC under Farrah Henley Teacher Business Coaching for coaching and mentorship, refunds will only be issued before the first coaching call. Once coaching calls have commenced, no refunds will be issued regardless of your attendance, participation, completion of work, or results.
Once the coaching relationship has ended, your access to the coaching portal will end 60 days from the last coaching call.
Farrah Henley Education, LLC periodically runs sales and promotions. If you purchase an item from on of our shops and within 3 days it goes on sale for a lower price, we will issue you STORE CREDIT in our FHE SHOP for the difference of the price you purchased and the sale price. This applies to our FHE Teacher Resource Shop and our TPT Shop. You need to email support@farrahhenley.com with the original receipt of your purchase and store credit for our FHE Teacher Resource shop will be issues in the form of Rockstar Rewards for the difference.
Occasionally, Farrah Henley Education, LLC runs giveaways and winners receive items that are shipped from third-party vendors. Farrah Henley Education, LLC is not responsible for any damaged items that are received. All giveaway winnings must be claimed within 48 hours of winning in order to receive your item. Email support@farrahhenley.com with your name, shipping address (no P.O. Boxes), and the items that you won. Farrah Henley Education, LLC will order your items within 14 days from our third-party vendors. Shipping times from the vendors will vary and Farrah Henley Education, LLC makes no claims as to shipping times nor are we responsible for tracking items.
Contact us at support@farrahhenley.com for questions related to refunds and returns.